The Print Queue feature found in Document Tracking | Print Queue, allows users to track former, current, and processing print jobs. This includes any print jobs that trigger a notification such as the one seen in the image below.
The Print Queue harbors the following specifications:
● Only print jobs from the previous 5 days will be visible — all others will be deleted
● Each print job will have one of three potential statuses:
o Not Started
o In Progress
o Completed
● Each print job will have one of four potential color-coded icons to the left of the Job Name to indicate its status:
o Blue – Not Started
o Yellow – In Progress
o Green – Completed (no errors)
o Red – Completed (with errors)
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Hovering the mouse over a cell in the "Status" column, with the red ball icon, will produce the following tooltip message: "A document(s) in this job failed to print. Please contact for further information." |
To change the name of a print job:
1. Click the Edit button (
) next to the Job Name.
2. Enter the desired Job Name in the text field.
3. Click the Save button ( 
) to finalize the change.
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This does not change the file name (inside the zip file), the zip file, or the document name when downloaded. Download ( |
To view or print a job:
1. Find the print job that you wish to view or print.
2. Under the Status column, click either 
to Download a .pdf file of the report or click 
to Open a .pdf file of the report. These options will only appear for items that have a "Completed" status.
) buttons are displayed, under the