When response file errors are received, use the following steps to rebill individual claims:
1. From within the Patients area, ensure the correct patient is selected.
2. Navigate to Accounts | Accounts Summary using the main menu.
3. From the Batch Details section, select the appropriate batch.
4. Before rebilling a claim, verify that the correct claim is highlighted in the display grid.
5. Select the Void/Reverse Charges tab and then click . This action un-posts the corresponding bill and allows users to modify charges and create an original bill type (8x1-8x4) in Accounts | Billing.
6. Users are now able to pull the claim into a new batch in Accounts | Billing | Create Batch.