If desired, you can use the Batch Error Report (located in Reports | Billing | Batch Error) in order to view a detailed list of all errors within specific batches.
Use the Work with Batches tab to correct and review patient claims in created batches:
1. From the Main Menu, navigate to Accounts | Billing.
2. Click the Work With Batches tab. Enterprise Edition displays the following columns of data in the Select a Batch grid:
● RTB
3. In the Select a Batch grid, click on a batch to highlight it. Enterprise Edition displays each patient claim in one of two areas under Claim Summary for Selected Batch:
● Fatal
4. To see the warnings/errors, you may expand or hide the warnings or errors.
5. If applicable, work to resolve any errors associated with claims:
● Click on the text of an error to proceed to the location in which the error is occurring.
● The software will then display the corresponding Enterprise Edition screen (while in Accounts | Billing).
● Correct any necessary data in the screen and then return to the Work With Batches tab to continue resolving billing errors.
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If desired, you can use the Batch Error Report (located in Reports | Billing | Batch Error) in order to view a detailed list of all errors within specific batches. |
6. To view the service lines for each claim, click on a patient claim and select the check box next to Show Charges.
7. After all billing warnings are resolved, you can check the RTB box next to the appropriate batch in the Select a Batch grid to indicate (to the biller) that the batch is ready to bill.
If necessary, you also have the option to delete a batch. This allows any patient charges included in the batch to be used in later batches.
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Deleting a batch deletes all patient claims listed in the claim summary for that batch. Once you delete a batch you cannot restore it here. You must recreate the batch on the Create Batch tab. |