This part of the guide includes specific details on the information contained in each section of data that is included within the eligibility reports that are available (in Patients | Intake / Referral | Insurance | Eligibility). As described previously, users can view eligibility information for any 271 eligibility response files that have successfully been received from the payor after an eligibility request has been submitted.
Users can save the corresponding 271 response file, generate a printable file of the report, or view the eligibility information directly within the interface. Eligibility responses without errors will contain several categories of information.
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Each category of data will only populate information that was received in the 271 response file from the payor. |
Each of the data sections listed throughout this section are available in the eligibility reports for both firstHOMECARE and firstHOSPICE. Although, certain information in some sections (i.e. Eligibility and Coverage) may differ depending on whether or not the associated payor is Medicare or not.
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The legend at the bottom of the report indicates which details are in the patient's insurance network (1) or if the authorization is required (2). |