If your non-Medicare receiver records are only associated withoneSubmitter ID: Your agency does not need to take any further action. HEALTHCAREfirst will associate these records (and any Medicare receiver records) to your offices, upon the transition date that coincides with your agency’s jurisdiction. For more information about these previous billing enhancements that were made to the claims processing system, refer to the 17.4.1 release guide.
If any of your agency’s non-Medicare receiver records are associated with multiple Submitter IDs: Use the process outlined further below to associate your offices with the correct Submitter ID/Receiver ID records.
firstREV Revenue Cycle Management
To supplement the updated Download Claims screen, a new revenue cycle management provides agencies with more freedom to manage their entire revenue cycle. firstREV is completely optional and is available at no additional cost. For questions about the firstREV revenue cycle management interface, check out a variety of FAQs to learn about firstREV. For a complete set of instructions on preparing payor and receiver records and enrolling in firstREV (at no additional cost), please read the Billing Enhancement Instructions topic.
Associating offices with receiver ID records
To associate an office with the correct Submitter ID/Receiver ID record:
This process is only required for non-billing clients and should not be completed if payors and offices have already been associated with applicable receiver records.
1.If necessary, navigate to Master Files | Agency.
2.Click the appropriate office record in the hierarchy list to select it.
3.Click the Electronic Submitter tab.
4.Check the box in the Use column for the applicable receiver record to associate it with the selected office.
5.Click Save.
6.Repeat steps 1-5 for each office that has its own Receiver ID/Submitter ID record (if applicable).
